Refund policy

Refunds & Resends

In the unfortunate event your order arrives damaged or isn't as described, you have two options:

1. A resend — we'll reprint (and if needed, redesign) your order and send it out as soon as possible.
2. A full or partial refund — depending on the circumstances, we'll offer a full or partial refund.

To help us put it right, please get in touch within 14 days of receiving your order at info@typetopiaprints.com, including your order number and a photo of the issue.

As our products are personalised and made to order, we're unable to offer refunds or resends for spelling, wording, photos or design details you supplied or approved, or for change-of-mind - so please double-check everything at proof stage. This doesn't affect your statutory rights.